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Winter Prices BOOKING INFO

Double room

Price incl. half-pension
per person

Family room

Price incl. half-pension
per person

Important information

  • The listed prices are in EURO, excluding a local tax of € 2 per person (for those 15 and older)
  • Upon request, we offer cancellation insurance
  • On arrival day, you can check into your room starting at 3:00 pm. If you should arrive past 7:00 pm, please let us know. Thank you.
  • On departure day, we ask that you check out of your room by 10:30 am.
  • Deductions/surcharges: no refund for non-use of a service included in a package
  • New Year: one-time extra fee of € 60 per person for those 16 and older
  • Pets: allowed only upon request. € 18 per day not including food. We ask for your understanding in that your 4-legged friend is not allowed in the dining room. 
  • Children's discount:
    (children in a room with 2 full-paying adults)
    up to 2 yrs. old € 10 per day
    3 to 5 yrs. old € 25 per day in winter (in summer 3 to 5 yrs. old free)
    6 to 9 yrs. old 60% discount
    10 to 15 yrs. old 40% discount
    (children in a separate room: 3 to 4 children in a multi-bed room)
    up to 2 yrs. old 70% discount
    3 to 5 yrs. old 50% discount
    6 to 9 yrs. old 40% discount
    10 to 15 yrs. old 20% discount
  • In summer incl. childcare in the Pitzi's Kid's Club from Monday to Friday
  • Payment of the hotel bill: cash, EC card (Maestro), VP, MasterCard, Visa
  • Non-smoking: smoking is not allowed in the rooms, dining room, lounges, or bar
  • The general Austrian cancellation conditions apply
  • Cancellation conditions: 
    - up to 1 month prior to arrival: 40% of the arranged price
    - up to 1 week prior to arrival: 70% of the arranged price
    - in the last week prior to arrival: 90% of the arranged price
    With early departures or late arrivals, we charge an 80% cancellation fee
  • Our changed cancellation conditions (valid for winter saison 2020/21):
    - No cancellation fee up to 7 days prior to arrival.
    - If your country of origin issues a public travel warning for Austria and Tyrol due to COVID 19, a new lockdown is imposed, there is a border closure or if you have tested positive for Covid 19 (please provide a certificate), you can cancel your booking free of charge.*
    *valid for new and existing bookings